1 reviews | Active since Oct 2016
Why you should NEVER buy a Vodacom product from Mondo Mobile
<p>Mondo Mobile sold me a migration for my cellphone from Smart M to Smart L which would have been a great move but for the fact that they erroneously app**** the change to my ROUTER!!!</p> <p> </p> <p>Endless phone calls and e-mails since 6 SEPTEMBER and still no correction or reversal of Mondo Mobile's error and Vodacom keep referring me back to their agent Mondo Mobile. </p> <p> </p> <p>The out of bundle charges on my router usage have reached a staggering amount for which I CANNOT be held responsible as the error is NOT of my making. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
