why you falling behind

Hi i complained in the 13 of nov in connection with vodacom falling behind with devices. I was briefly explained that different networks get different phones at different times, understandable.<br> <br> But its now Jan 2016 and vodacom still has no confirmation to when they will receive the mobile i require. <br> <br> the in-store personally all have a different story, i have an upgrade waiting since oct as im waiting for this phone paying the full price on my current contract with a 2year old phone. <br> <br> please give me feedback