WC
Wesley C

1 reviews | Active since Mar 2009

02 Mar 2015, 13:05

Why you contacting me for nothing

What i don't appreciate is getting automated phone calls of how I owe you money , and saying things like \can you afford to be without your phone"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;629439;796980;33;2;0;0;0;0;2;NULL;NULL;NULL;15/03/02 12:54;15/03/02 11:05;Services Installed incorrectly;***;;***;I have recently bought a land in Monavoni erf 764 Silverstone , the person i purchased the land from owned even efr 765 which are next to each other . When i app**** for water services i was told my erf has a water and electricity services which i have told them i dont have a house only a vacant land . The neigbours are using my meters which was installed incorrectly in their house as they have completed building . Now i cant apply for services as the services shows that i have those services. I went to city coulcil in Lyttleton and was reffered to valuars department which i was told this will be fixed within 48hours now it is a week. My builder cant commence building without water services. I am now frustrated. The meter number ***0 is the meter number that belongs to me and that is been used by the neighbours. I have requested the neighbours meter to be cancelled and correct one to be installed with no success. I have a bill for sanitation with water services for a vacant land;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;805263;812703;6;2;0;0;0;0;2;NULL;NULL;NULL;15/03/02 13:02;15/03/02 11:06;I WANT TO CANCEL AND I WANT A REFUND ***;9,52E+12;;9,52E+12;Since January 2015 I have been calling your offices on these *** for a cancellation no one answers now that you debit from my account I want a refund as per your terms and condition that says if I cancel before the 7 days passed I will get refund. This inconvenience caused by your organisation has procrastinated my life plans as some debit orders didn't go through. I therefore want to terminate this service and obtain my refund since it's not my fault when no one answers your phone when I want to cancel my application. PLEASE DON'T MONEY FROM MY ACCOUNT AGAIN ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;549003;700996;13;2;0;0;0;0;2;NULL;NULL;NULL;15/03/02 12:49;15/03/02 11:07;BAD SERVICE AND BAD ATTITUDE;7,70E+12;Nazeem Isaacs;***;I asked for a quote for spares for my bike , and was told buy Nazeem Isaacs who is in the spars department that he will look and see if he has all the parts and send me a quote .<br> I received the quote on the 24th Feb and notice Nazeem Isaacs had not included one of the part and its price I had asked for, I tried calling him at 16:50 pm but he never answered his phone.<br> I then e-mailed him asking why he was not answering his phone and that the reason I was calling is to tell him he never included a part I was looking for with its price .<br> The next day he called me with a bad attitude asking why did I say what I did in the e-mail , He was bizzy with stock take and he could not answer his phone and he will get back to me soon about the prices he just needs to look at there warehouse and see if they have all the parts or not?<br> Its now the 2 March and he still has not got a hold of me , I had to call him again at 12:30 and again he never answered his phone , so I called the reception and asked to speak to the manager of the Branch , they put me through directly to Nazeem Isaacs who from taking the call had a BAD ATTITUDE , <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;822690;1213;14;5;0;1;0;0;5;NULL;NULL;NULL;15/02/24 11:46;15/03/02 11:07;My super wowan;8,70E+12;Rose;***;I don't know how long it had been since I went into your to purchase goods for myself until the 24/02/15 when I went into your store in Jabulani Mall<br> Until a very warm and friendly voice from behind offered to assist, she was guarding the changing rooms and noticed I was struggling. he person working in the department acted as though I was disturbing her whenever I asked for help with sizes so I'd left her alone, I didn't ask to be short but I am, and getting hold of some items on their racks can be very challenging for me<br> Any ways back to my heroin, I went in there with the intension to purchase 5 items however I ended up spending over R1700 because she \pushed beyond boundaries\"" her service was out of this world...<br> she knew the ladies department in and out"

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Replies (1)
Vodacom
Vodacom's reply02 Mar 2015, 13:42
Official
Hello wesleych,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team