ZL
Zilong L
1 reviews | Active since Jun 2010
29 Jan 2020, 15:28
Why you cancelled my contract TWICE?
Vodacom, Again, why you cancelled my contract? Why? All I was asking is to remove the wrong billing item from my account, and you have been cancelled my contract, removed all my airtime, data, and sms, and put me on prepaid TWICE IN A MONTH! Do you know what you are doing vodacom??
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Vodacom's replyOfficial
30 Jan 2020, 07:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2020, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team