PC
Petrus C

1 reviews | Active since Jun 2017

15 Apr 2018, 23:13

Why won't you stop charging?!

No matter how many times I cancel my account they keep charging! It's been 2 months since I cancelled the account. I try to block the debit orders, but the bank won't help me.

This company is *****ing from me, won't let go and accept the contracts already signed to cancel TWICE, don't ever use them.

0
Replies (1)
Vodacom
Vodacom's reply16 Apr 2018, 06:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team