dP
daneau P

1 reviews | Active since Aug 2012

25 Jul 2016, 07:48

Why will vodacom not give me my complete itemized billing report?

<p>Good day</p> <p>I phoned vodacom numerous times requesting an itemized billing report, detailing tellephone numbers i called, and that called me for june of 2016, the last person i called told me that was confidential and they are not alowed, to give out that information. Can i please have my call history, if not why am i not allowed to have it?</p> **********

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Replies (1)
Vodacom
Vodacom's reply25 Jul 2016, 08:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team