WHY WHY WHY

WHY WHY WHY MUST IT ALWAY COME TO THIS.... You finally fix one complaint and then we go straight on to the next. I recently upgraded, got 2 phones , one came with an additional number which we converted to an esim. From the moment i activated this clearly recycled number i have been harassed daily with 10-15 calls and sms's looking for Lynette and asking for money, lawyers calling and then Lynette herself phones me saying she uses the number for WhatsApp and its her number. I go into the vodacom store - they say they can't help me I must phone customer service, I phone customer service, they say I must phone cancellations, I phone cancellations they say I must phone customer service.... I said some very bad words. want this sorted, I don't even need the additional number that I'm now being charged for and this Lynette lady is using while I'm paying. Even that they said I get R85 airtime with the number but now I'm paying R85 for it on my bill sneaky sneaky vodacom....