KJvr
Keith Janse van rensburg
1 reviews | Active since Mar 2021
02 Mar 2022, 16:22
Why vodacome
Sent many emails and phoned vodacome about my bill as i paid with debit card and not picking up but has gone from my account 3 weeks ago. Why we have to go though fights just to get okay service, still not resolved.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Mar 2022, 07:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Mar 2022, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Mar 2022, 14:45 Dear Keith Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent you an email response. Regards Consumer Website Team
Best regards,
Vodacom's reply04 Mar 2022, 14:45
Official
Dear Keith Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent you an email response. Regards Consumer Website Team
Best regards,