RS
Riekie S
1 reviews | Active since Dec 2010
04 Jun 2020, 15:37
Why Vodacom. why?
Upgraded on Monday to Samsung A51. Since yesterday the phone keeps freezing. Took it back to the shop. They must send it to head office. Will let us know in 7 days. This is ridiculous!! Why must we suffer because of this phone's problems?!?! If we return within 5 or 7 days and you can see there is something wrong why not replace the phone. Now a brand new phone must go through all this?!?!
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Vodacom's replyOfficial
05 Jun 2020, 06:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jun 2020, 06:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team