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Penny A
1 reviews | Active since Nov 2020
09 Feb 2021, 11:04
Why the **** is my account blocked
Can someone from vodacom account please advise why the **** my account has been locked!!!!
I have been trying to get information from vodacom with regards to my account that is apparently in arrears. No one can tell my which month has not been paid. According to my records January 2020 is the only month I have not paid as yet but this is due to not having received invoices once again. Vodacom is quick to block accounts but cannot give any feedback when requesting
Sort this out!!!! My account is not in arrears!!!!!!!
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Replies (2)
Vodacom's replyOfficial
09 Feb 2021, 14:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2021, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Penny A's updateReviewer Update
09 Feb 2021, 17:54What response is this??? Some bull**** response so that customers can just shut the **** up or so that social media thinks vodacom is dealing with our queries. Well they are not!!!!!
PA
Penny A's update09 Feb 2021, 17:54
Reviewer Update
What response is this??? Some bull**** response so that customers can just shut the **** up or so that social media thinks vodacom is dealing with our queries. Well they are not!!!!!