MN
Michelle N
1 reviews | Active since Mar 2016
15 Aug 2023, 09:00
Why take out insurance with Vodacom????
Paying for a new Internet device which was lost somewhere during a move to Port Elizabeth and then back from there to Pretoria. One all boxes were unpacked device was not found. Vodacom insurance decline claim due to 'usage'. No further details given except 'go to store and ask for usage report'
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Vodacom's replyOfficial
15 Aug 2023, 09:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Aug 2023, 09:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team