1 reviews | Active since Sept 2016

21 Sept 2016, 15:45

Why stay with VODACOM is the question?

<p>How useless can Vodacom be? I have been with them since 1996, when Cell phones started in SA. Now apparently I have not RICA. Reason given, I have moved address or changed my SIM.</p> <p>I grew up in the house I am staying in, catch a wake up Vodacom, and I apparently did a SIM swap? The last time I did a SIM swap was when I got my new phones… DHU that was 2 years ago!</p> <p>How many times do I need to RICA?</p> <p>F… Vodacom I have two phones on the same account, I am looking at moving to another service. Your incompetence and not to mention the rude staff at your BROOKLYN SHOP shows how you treat your customers.</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply21 Sept 2016, 15:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update21 Sept 2016, 17:58
Reviewer Update

Ok, so you will contact me, GR8t!

How do you intend to do that? Via crystal ball or post?