cS
clarissa S

1 reviews | Active since Feb 2014

27 Aug 2025, 13:18

Why skynet Vodacom?? Why why

Why Skynet why why? They treat youre customers like ****. I worked at a courier as a manager and never ever had I spoken to a customer like this guy.... who do he think he is? I am a customer.. i also told him his customer service is bad... I phoned you guys and spoken to koketo who assisted me with respect and trying to help me. I cut the line to phone myself the after sales dept.. she phoned me to ask if everything is okay and if I did get hold of them.. thats now customer service... with youre after sales dept she didnt understand. Cant you please get my parcel back and send it with a descend courier?? RAM? PLEASE PLEASE K***. EVEN another lady complain about you guys using skynet.. go check it out...

0
Replies (1)
Vodacom
Vodacom's reply28 Aug 2025, 07:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team