MS
Monigue S

1 reviews | Active since Sept 2021

17 Nov 2022, 11:58

WHY SHOULD I PAY FOR SOMETHING I DONT HAVE????

HOW CAN I CANCEL A CONTRACT I NEVER RECEIVED IF NO ONE WORKING AT VODACOM CAN ASSIST ME IN STORE OR OVER THE PHONE? I HAVE TRIED CANCELLING THIS CONTRACT FOR OVER 1 MONTH NOW AND I "CANCELLED" THIS CONTRACT MORE THAN 5 TIMES BUT STILL I AM LIABLE TO PAY THIS?????

0
Replies (1)
Vodacom
Vodacom's reply17 Nov 2022, 13:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team