FM
Faith M
1 reviews | Active since Aug 2010
29 Jan 2020, 07:56
Why run a summer competition when the prize and winnings are a LIE
Surprise surprise, no response from Vodacom. Why run a summer competition when you do jot intend on giving them the prize?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
29 Jan 2020, 08:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jan 2020, 08:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
FM
Faith M's updateReviewer Update
29 Jan 2020, 12:57This is the exact response I received the last time and NOBODY MADE CONTACT THEREAFTER......IT'S NOW A WEEK LATER.
FM
Faith M's update29 Jan 2020, 12:57
Reviewer Update
This is the exact response I received the last time and NOBODY MADE CONTACT THEREAFTER......IT'S NOW A WEEK LATER.
FM
Faith M's updateReviewer Update
01 Mar 2020, 01:16I am in shock at just how appalling a service I have received from the mighty SA giant network called Vodacom. A TL named Tumelo promised to re escalate the issue and update me frequency and the last update to date was received 8 days ago. I emailed him last week and got NO RESPONSE. The mighty have indeed fallen. Why doesn't VODACOM remove the SUMMER PROMO because it's clearly a ****.
FM
Faith M's update01 Mar 2020, 01:16
Reviewer Update
I am in shock at just how appalling a service I have received from the mighty SA giant network called Vodacom. A TL named Tumelo promised to re escalate the issue and update me frequency and the last update to date was received 8 days ago. I emailed him last week and got NO RESPONSE. The mighty have indeed fallen. Why doesn't VODACOM remove the SUMMER PROMO because it's clearly a ****.