QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

02 Feb 2015, 14:43

Why provide a service if you can't even do it

Registered for a mphesa debit card , loaded funds onto card , R 100.00 voucher wasnt loaded , phoned logged a query still waiting for feedback. 4 days later . Need money to survive.

0
Replies (1)
Vodacom
Vodacom's reply03 Feb 2015, 15:08
Official
Hello QHenryTaylor,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team