dK
david K
1 reviews | Active since Mar 2012
17 Jun 2021, 07:56
Why pay for something you dont get!!!! 50MBPS my foot
I have installed the Vodacom Fibre with download speed of 50 MBPS, which I only received on day one, now I am lucky if it goes over 15MBPS, Every day I log a call, and every day with out as much as an email, what’s app, call to advise what the problem was, the call gets closed. And everyday I test my speed using Vodacom Speed test and same results, so I will now give you one more change other wise being a month to month customers, I guess I too will just move to the next ISP.
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Replies (3)
Vodacom's replyOfficial
17 Jun 2021, 08:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jun 2021, 08:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
dK
david K's updateReviewer Update
17 Jun 2021, 10:05Waiting!
dK
david K's update17 Jun 2021, 10:05
Reviewer Update
Waiting!
dK
david K's updateReviewer Update
17 Jun 2021, 14:25So nobody has called me, my speed is still not correct and my call has been closed !!! WOW!!!
dK
david K's update17 Jun 2021, 14:25
Reviewer Update
So nobody has called me, my speed is still not correct and my call has been closed !!! WOW!!!