1 reviews | Active since Dec 2016

19 Dec 2016, 08:11

Why Nobody should join Vodacom

<p>For those of you that are with Vodacom South Africa</p> <p> </p> <p>I would consider at looking for a new service provider, they are the most useless company around they have no customer service, they can’t fix problems and they don’t care about how they affect people’s lives. They will stall you by putting you through to different people, and not one person will help you they will bush it on to someone else. They will inform you that they are working on the problem, and after almost two months of trying to get the Vodacom to fix their stuff up with my account, I have gotten nowhere, the problem is not fixed, even with calling and emailing the customer help line and customer service.</p> <p> </p> <p>I know I’m not the only person that has a problem with Vodacom, if you see their page for complaint you would understand my frustration and why I suggest you find a new service provider.</p> <p> </p> <p>Brett Lalin</p>

0
Replies (1)
Vodacom
Vodacom's reply19 Dec 2016, 09:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team