WHY MUST I BEG FOR AN ACCURATE STATEMENT

I sent an email SIXTEEN days ago, requesting an updated statement which correctly reflects my payment made on 31 August 2023. ***

It is UNACCEPTABLE that Vodacom reserves the right to discriminate against its users on R45 short payments due to monthly changing amounts on fixed amount contracts then has the nerve to send an statement which does not reflect a payment made 8 days prior to the statement date.

Get your house in order.

Send me an updated statement reflecting my 31 August payment and correct balance so I actually know what the hell to pay your *********** and ********* company.

I cannot wait for my contract to come to an end at the end of October.

I will never again do business with this organization. May it literally collapse so more considerate, ethical and competent entities may take over.

Sincerely, Gemma-Leigh