Why make bookings if you don’t show up

Item: Vodacom
Rating: 1
Author: Dewan V

Vodacom Fibre. Second time they made a booking and don’t show up. This service is pathetic. Been without internet fir 10 days now and still need to pay the full amount. How is this even good service.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

14 Jun 2021, 14:06

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply14 Jun 2021, 14:06

Official

Dewan V's updateReviewer Update

17 Jun 2021, 12:21

And still the problem is not resolved seeing that you make bookings and don’t show up.

So would seriously like to know when the booking that was made for monday the 14th of June @ 9:00
Will show up seeing that today is the 17th of June 12:20
And nothing has changed
This service is really pathetic

Dewan V's update17 Jun 2021, 12:21

Reviewer Update