Why is Vodacom using Ram Couriers - the most inept, useless joke of a company

I signed a contract for uncapped wifi with Vodacom on Monday. I still do not have this up and running despite Vumatel being amazing and installing the fibre connection almost immediately. Ram Couriers, which has to be the most useless, inefficient, inept company in South Africa, has failed to deliver my router. Yes, I know. Public holidays. Weekends. Shame. Why on earth would Vodacom associate itself with such a **** company. I say all the employees of Ram need to be fired and get someone in there who can do their job. So they do not deliver on public holidays. Nor on weekends, and clearly also not on working days. So what does Ram Couriers actually do? Get massive contracts, promise the world and then treat Vodacom customers as if we are garbage and a burden on them. I am sorry that I have been expecting you to deliver my router - sorry to be a pain, sorry that I expect anything from Ram Couriers. For those considering taking a contract from Vodacom, first ask if they have fired Ram Couriers. If not, you will, like me, sit without your router for probably forever, they will need to be chased and prodded and poked,, and since Monday is a working day, and clearly Ram Couriers does not work on working days either, I will be without data (Which I am buying now despite having a contract in place) like I am . I know without setting foot inside the Ram Courier offices that all the staff take long smoke breaks, are unemployable and should all be fired, and Ram Couriers should close down. Inept. Inefficient. Useless. Futile. Pointless. Purposeless. Offers absolutely no value. Vodacom. FIRE RAM COURIERS. IMMEDIATELY. AND PLEASE GIVE THIS WORK TO PEOPLE WHO WANT TO WORK. Why would Vodacom associate themselves with a company which probably does not even have a single core value apart from being useless. Worse than Eskom and I never thought that would be possible.