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BonJovi B
1 reviews | Active since May 2011
06 Mar 2019, 07:20
Why is vodacom not responding to my hellopeter.com comments? Why is Vodacom sending me sms informing me my issue has been resolved when in fact it is not resolved?
Why is vodacom not responding to my hellopeter.com comments? Why is Vodacom sending me sms informing me my issue has been resolved when in fact it is not resolved?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Mar 2019, 09:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Mar 2019, 09:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BB
BonJovi B's updateReviewer Update
06 Mar 2019, 14:43Official business reply
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BB
BonJovi B's update06 Mar 2019, 14:43
Reviewer Update
Official business reply
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team