MM
Mongezi M
1 reviews | Active since Oct 2016
06 Jan 2022, 22:06
Why is my speed reduced?
This is the 3rd time I ask vodacom why is my fibre speed reduced. I can't always ask vodacom to enable the speed I initially signed up for. And this time I need answers WHY.
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Vodacom's replyOfficial
07 Jan 2022, 08:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2022, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team