VI
Veronique I

1 reviews | Active since May 2017

10 Sept 2017, 13:02

Why is my data disappearing and why are u so expensive?

I started to realise that my data depletes like crazy fast. I have uncapped internet at my office so dont use my phone data much anymore. I checked to see if there is any programs running in the background but I barely use any. What happend to my data why? You are already the most expensive network so why on earth are you depleting my data so fast? On facebook there are hundreds of people complaining about the same thing so clearly there is something wrong. I am paying for this data when am I receiving my lost data back???

0
Replies (1)
Vodacom
Vodacom's reply11 Sept 2017, 06:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team