LS
Lorraine S

1 reviews | Active since May 2012

08 Sept 2015, 07:33

Why is it so damn difficult to port a number????

Dear Vodacom. why can you not seem to port my number. after a week and still nothing. And no one bothers to call me to tell me, i must wait the 24-48 hours, see its still not ported, phone in and PAY as i dont have a vodacom number to phone for free, just to have them tell me theyd dont understand why it didnt go through but they will put in a new request and THIS time, in 48 hours, it will be done. Jesus christ why did i ever think it would be better to change networks and go to Vodacom!!!

0
Replies (1)
Vodacom
Vodacom's reply08 Sept 2015, 12:22
Official
Hello 79Lsmit,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM