Why is everything a headache with vodacom ?

<p>I've been a Vodacom client for nearly 10 years. It hasn't been easy. As long as you don't change anything it's pretty smooth sailing but oh boy....don't try to change your service. At the end of March I phoned to cancel my contract. Come the end of April...noyhing. Call Vodacom. There is no record of it. Sigh. Should I fight it ? Rather than go through that effort I continue my contract another month. Phoned first of May spoke to Smantha Mashinini. She confirmed my contract will end at the end of May and warned me that all the money on my account will be forfeited. Fair enough (although that is pretty stingy from Vodacom). Then suddenly my contract is stopped on the 22 of May and money is gone. There was still more than R200 talk time on my account. Should I fight it or just think good ridence the torment has ended? But then today R358.50 was deducted from my account. That is it. Somewhere you have to draw the line with bad service. Also I made 2 calls lasting less than 30sec and R23 was deducted from my account. ???What the hell? </p>