Why I love vodacom

In november I tried to negotiate a new data contract but too expensive so on the 25th I cancelled the contract which was expiring in december, I got the acknowlegement from them, come january they were still charging me so I reversed the payment low and behold then come the emails saying I owe them nearly R400, I phoned and was told it would go to management and they would contact me, nothing baring another threatening email, more calls then it was off to management again and they were going to contact me within 72 hours still waiting. They were given 1 months notice to cancel the account and they reckon I still owe them crazy, they also appear to have suspended my email number. The amount of times I have phoned about this is ridiculous and still have no clue as to what is happening. The joke is I am reportedly a 700 rated client top of the pops and get treated like this acc***5