CV
Christo V

1 reviews | Active since Mar 2009

02 Aug 2015, 22:14

Why I am moving to Cell C

I have been with Vodacom since 1997/1998.<br> The same number ever since.<br> I upgraded to a Red Vip Contract in May 2013 from a cheap contract to use this phone for business. With the launch of Red VIP we were told of amazing service, early upgrades, etc etc.<br> What the reality is: Bad service, incorrect data billing,and in stead of a cheap contract being superseded by a top of the range contract I was stuck in this thing until October (note 30 month contract). So of course using a phone so long , the phone has given in etc. Then you charge me a 75% cancellation fee on a contract with no phone being paid off!<br> <br> So this is it, you sell, but forget that customers sits on the other side. And this builds up to this point.<br> <br> Yes, I know Cell C is not as good as Vodacom regarding network quality. But in fairness, I am happy to support a company that still remembers its customers. <br> <br> One month to go and then it is adios to you... <br> I admit, some things I will miss like good quality signal, but so be it you made it your problem.<br> <br> <br>

0
Replies (1)
Vodacom
Vodacom's reply03 Aug 2015, 09:34
Official
Hello ccv,

Our records reflect that contact was made with you regarding your query.

Regards
Consumer Website Team