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RK
Reshika K

1 reviews | Active since Mar 2015

21 Oct 2020, 14:41

Why has my bill increased?

Please can someone contact me regarding by increased bill? it has increased by R500 and I am not sure why? Note that contract taken with Mondo was cancelled on the same day, I should be billed for this.

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Replies (4)
Vodacom
Vodacom's reply22 Oct 2020, 07:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
RK
Reshika K's update23 Oct 2020, 06:27
Reviewer Update
? still awaiting a call, ***or ***, I do not use any of my vodacom sim cards

RK
Reshika K's update26 Oct 2020, 11:56
Reviewer Update
This still does not explain why my debit order last month was R1300 and suddenly risen to R1800.00 for October kindly advise why the bill is higher this month
RK
Reshika K's update02 Nov 2020, 11:31
Reviewer Update
My account has been debited for 1800.00 and still no feedback from Vodacom???
Please urgently contact me regarding the reason for the increased billing??