Why even take insurance if they don't want to help you when your phone is ******.

Item: Vodacom
Rating: 1
Author: Jaco T

My phone was ****** on Saturday night, and I've been phoning into Vodacom Insure to block my phone and lodge a claim, but since Saturday morning the systems has been offline and I haven't been able to get hold of anyone. What's next now you going to say I haven't reported it so my claim is going to get rejected...

Helpful (0)

Replies (1)

Vodacom's replyOfficial

08 Oct 2024, 08:03

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Oct 2024, 08:03

Official