1 reviews | Active since Jul 2017
Why does Vodacom not have an option to email them?
<p>I have recently emigrated and wanted to contact Vodacom (yes I know I should have done before I left, but I ran out of time) to discuss the cancellation fee for my existing contract.</p> <p><br />Once on the site, there is no way to email them, and for a call-back, I cannot put in my current overseas number. I did ask a friend to handle for me, but even for a simple quote they would not deal with her as she is not the account holder.</p> <p>For me to call them will cost a fortune, especially considering I will have to call into a call centre and probably be on hold a lot.</p> <p> </p> <p>Vodacom, how else can I discuss this with you?</p> <p> </p> <p>Alec</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dc
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dc
