1 reviews | Active since Aug 2013
Why does Vodacom abuse us
after my account was suspended I made an arrangement to pay which I did vodacom then didn't reinstate my phone so I lost my source of income then vodacom was so helpful they said I can migrate my account which cost me R1600.00 but after 6 weeks of no phone I was desperate I lost 2 months of minutes all my data. The helpful lady told me that I need to use my 1600 minutes before the weekend was up as I was only getting 500 mins on my new top up contract and I had 2 days So I phone away and then got disconnected as I had used all my mins. Then I tried to call there help center but cause I'm on top up and not red premium anymore that takes all day. <br> Well the new month started and I got my 500 mins topped up data and airtime and was bracing myself for my R1600.00. Migration bill but guess what I'm suspended again. <br> I have now been on hold for 32 mins and my battery has died. <br> Guess I will spend tomorrow again on hold waiting for this useless abusive company to listen to my complaint and find out why I'm cut off again<br> I can't wait to end my contract 3 months to go and you will never see me again VODACOM I WILL TAKE MY NUMBER AND JOIN YOUR ENEMY GOODBYE<br>
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
