1 reviews | Active since Dec 2009
Why does our data vanish and where does it go to
Yesterday at 10:11 I bought 30 MB for the day and at 11:30 it had vanished and I had not yet witched on my Mobile data. I called the customer care and they refunded me. I then bought 30 MB again at 14:29 and the same thing happened. I would like to know what happened to this data as I have paid for it but did not use it. What is happening with Vodacom? Are you running a campaign of robbing us or do you want us to leave for good?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team