SK
Sandra K

1 reviews | Active since Mar 2011

31 Aug 2017, 20:50

why do you say we must request the meg my day 1g to use. but when you use relevant service which you were advised via sms that is applicable to meg my day. no there is nothing like instead it chowe your data. that happened to me twice now.

Bad or should I miss misleading informational

0
Replies (2)
Vodacom
Vodacom's reply01 Sept 2017, 06:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Sept 2017, 11:17
Official

Dear Sandra

Please be advised that feedback has been sent to you via SMS.

Regards,

RJ