Why do you have customer care???
<p>I downloaded a ringtone and accidentally happened to subscribe to Tweak mobile at R10 per day. I contacted Vodacom to cancel the subscription. I held on for over 15 minutes. Screenshot attached. Is anyone working on your contact centre? Your service fails me every single time! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Lesley
As discussed, feedback as been provided.
Regards,
RJ
Dear Lesley
As discussed, feedback as been provided.
Regards,
RJ