Why do we have to beg for what is ours?

<p>Airtime went missing whilst I was on wifi, strong wifi! I wasn't even on my phone. My phone has 0 auto updates. Read that again: 0 Updates! </p> <p> </p> <p>My balance also says I have data. So wht the hell did R17 go missing when a) I was on wifi, string wifi! B) when I still had data? See attached </p> <p> </p> <p>secondly why do your solutions department consultants think its okay to drop a call if someone is angry? </p> <p> </p> <p>Thirdly why, WHY????? Do I have to verify myself EVERY ****ing time I soeak to someone new!! I had already been verified! How is it the banks have systems in place but you a"technological advanced" company don't?</p> <p>Fourthly: why are there no managers available on the floor? </p> <p> </p> <p>And fjnally speaking to someone who is supposed to be a manager why does he have this "I can't help you attitude" then when I tell him I have no auto updates why the **** did he ask me about the auto updates AFTER telling him I had none! Zweli also told me that he would reimburse me but nothing! </p> <p> </p> <p>Your customer care s****s have dipped! Since you lost the person who trains y'll to Cell C you are going down! </p> <p> </p> <p>I already refuse to go into a data contract with you guys because if youre going to act like Telkom I might as well stay with Telkom! </p> <p> </p>