SM
Sazi M

1 reviews | Active since Jun 2016

06 Sept 2016, 14:27

Why do I need to get to this level to get something resolved?!

<p>I reported the ***** case almost 2 months ago. You are still debiting my account for it even though you confirmed that it was a ********** case. Your sales consultants are not much help. The supervisor I spoke to was not much help either. I am hoping to get assistance using this platform.</p>

0
Replies (1)
Vodacom
Vodacom's reply06 Sept 2016, 14:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team