KM
Kitso M
1 reviews | Active since Sept 2019
01 Sept 2022, 07:17
Why didn’t u up my banking details
Why the help are you trying to debit my old account when I make it clear on the 25 July 2022 I won’t be using that account you also comfirm that is was processed this was you message kindly not that I will also like my bank charge to be paid by you
Dear Vodacom Customer, Your change request to your bank details has been processed. Queries contact ***. Vodacom Auth FSP
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Replies (2)
Vodacom's replyOfficial
01 Sept 2022, 08:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2022, 08:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KM
Kitso M's updateReviewer Update
05 Sept 2022, 11:50hi I’m still waiting for the call as requested for my matter to be resolved when you called me last week you said someone will call me I’m still waiting and when you checked the payment status on your site you confirmed that payment was done I called in today and I was advised no payment was made can you please fix this thing please don’t make promises you can’t keep awaiting your reply
KM
Kitso M's update05 Sept 2022, 11:50
Reviewer Update
hi I’m still waiting for the call as requested for my matter to be resolved when you called me last week you said someone will call me I’m still waiting and when you checked the payment status on your site you confirmed that payment was done I called in today and I was advised no payment was made can you please fix this thing please don’t make promises you can’t keep awaiting your reply