EE
Eezy E

1 reviews | Active since Mar 2012

08 Aug 2022, 13:59

Why did you suspend my phone number🤬🤬🤬

Please explain to me why my cellphone number and account is suspended without any explanation from Vodacom. The cellphone number in question is +***

And my contact number is ***

0
Replies (5)
Vodacom
Vodacom's reply08 Aug 2022, 15:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
EE
Eezy E's update10 Aug 2022, 18:33
Reviewer Update
I am still waiting for someone to contact me. I tried calling your contract department today but they kicked out the call when I entered the cell number i question. Looks like you guys deactivated my number without my permission.

Why are tou debitting my account then?
EE
Eezy E's update11 Aug 2022, 11:29
Reviewer Update
I am not dealing with any attorneys. I am expecting vodacom to reach out to me you have my contac numbers on your system. No one has reached out to me regarding my account from vodacom and you have the audacity to hand my account over to attorneys without communicating with me.

I am requesting Vodacom again to contact me and to handle this matter with me directly.
EE
Eezy E's update20 Aug 2022, 18:33
Reviewer Update
Vodacom, please can you get the HOD of your contract department contact me. I have requested on more than 1 occasion for you to make contact with me. Most pathetic excuse for a service provider.
EE
Eezy E's update18 Oct 2022, 07:48
Reviewer Update
Today, I start inboxing your execs on LinkedIn.

If they don't respond, I will start tagging them in public posts on LinkedIn.