why did I choose the network with such troubles

Vodacom cancelled the wrong line, now I'm in arreas because of them, was advised that my lines will be close tomorrow.wad advised that I'm in arreas with R750 of which it must be paid by tomorrow. I called the callencer and the person that I spoke to advised me that everything is in order 3 days after my line will closed. Being penalised for late payments yet it was because of their mistake. Now I will be without phones and my kids will be suffering.yet R375 was deducted from my account. As for the callcenter people nobody is doing their job properly. How can you make a mistake and let the person suffer. Now I have to pay vodacom more than R1000 monthend.dnt even know y coz my contracts are like R478 all together which me means I have to pay R560 more that I dnt know about. As we speak tomorrow I won't have a phone