RC
Reporting C
1 reviews | Active since Nov 2020
09 Nov 2020, 19:44
why debited now?
why did i get debited today when the sales guy told me i would be debited 9 December ?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
10 Nov 2020, 07:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Nov 2020, 07:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Nov 2020, 10:56Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, I have advised you accordingly with regards to your query. Please forward your request to *** for further assistance and feedback. Regards Consumer Website Team
Best regards,
Vodacom's reply10 Nov 2020, 10:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, I have advised you accordingly with regards to your query. Please forward your request to *** for further assistance and feedback. Regards Consumer Website Team
Best regards,
RC
Reporting C's updateReviewer Update
10 Nov 2020, 11:10Thank you - I have emailed that email address - I hope that something will be done and vodacom doesn't just close the ticket without any feedback like they have done numerous times before.
RC
Reporting C's update10 Nov 2020, 11:10
Reviewer Update
Thank you - I have emailed that email address - I hope that something will be done and vodacom doesn't just close the ticket without any feedback like they have done numerous times before.