MB
Mario B

1 reviews | Active since Jan 2010

05 Sept 2016, 09:13

Why commit to something and then ignore my mails?

<p>I logged an issue and Vodacom first committed to pay R250 and later R350 airtime into my account. This has yet to happen. So many broken promises....</p>

0
Replies (1)
Vodacom
Vodacom's reply05 Sept 2016, 09:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team