1 reviews | Active since Oct 2010
Why charge for early cancellations?
Good day,
I think it is bordering on ******** behaviour for Vodacom (or any service provider) to charge a customer 75% of subscriptions until the expiry date for early cancellations. I have indicated that I no longer want Vodacom as my service provider so why should I continue paying them? Will someone please explain their rationale to me?
Lwanda
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team