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Candice R

1 reviews | Active since May 2019

18 Nov 2022, 15:25

Why cant you just call me back?

I have been waiting since yesterday for a team leader to call me back on the 2 occasions someone did call as i answered it dropped dead.... I just need someone to asssit me it cant be this hard vodacom please

0
Replies (3)
Vodacom
Vodacom's reply19 Nov 2022, 11:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
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Candice R's update21 Nov 2022, 15:07
Reviewer Update
Im uncertain who they believe they spoke to however it certainly wasnt me, i have been awaiting a call back however nothing as yet
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Candice R's update23 Nov 2022, 07:41
Reviewer Update
Now everyone is quiet, im not asking for much please can someone simply call me back??? Please listen tonvoice recordings of the so called call back I truly wouldblove to know whom was spoken too