Why bother Vodacom

I filled in an online application for a new contract (giving ALL my personal details including banking details) on the 23rd of August only to receive absolutely NOTHING! Not an email confirming your request and or a call from an agent who sounds like they are in a train station..... Absolutely Nothing! So I picked up the phone to call you because hey why should a customer feel special (on the 27th) only to find out that filling in all your personal info etc was actually a request to call you back! Who knew the agent who would eventually (hopefully) get around to calling me back would need my banking details????? I used to be a loyal customer of Vodacom who left after a bad experience but decided to try again... Well Vodacom I can honestly tell you from the lack luster bordering rude attitude from the agent I spoke to this morning who couldn't let me finish talking to the 'Online' shop nonsense.... You wont see me again!!!