WHY BEING OVERCHARGED

<p>wELL WHERE TO START IM SO ANGRY IM AFRAID TO SPEAK MY MIND AT THIS STAGE.... A FEW MONTHS AGO I GOT BILLED FOR DATA USAGE THAT I FOR SURE DID NOT USE SEEING THAT I HAVE A CALL LIMIT OF R100 THEREFORE EVERYTIME I GO OVER THAT AMOUNT MY PHONE GETS BLOCKED.. THAT MONTH I WAS TOLD I USED R500 WORTH OF DATA. SO I DID GET AN CREDIT NOTE AFTER HOW MANY CALLS AND ANGRY VOICES..... NO I RELISED TO MY SHOCK I HAVE BEEN OVER CHARGED SINCE JANUARY 2016 I GET AN INVOICE FROM THERE SISTEM THAT STATES ONE AMOUNT YET A DIFFERENT AMOUNT IS BEEN TAKEN FROM MY BANK... HOW IS THIS POSSIBLE THIS MONTH YET AGAIN IM BEING CHARGED ON DIFFERENT INVOICES FOR DATA........ NO I ASK FOR A ITEMISED BILL LIKE I ASKED THE PREVIOUS TIME AND ALL OF AN SUDDEN I NEED TO SEND A LETTER AND COPY OF ID BEFORE GETTING IT. GREAT I WILL DO SO WHEN I HAVE THE CHANGE, BEFORE I COULD DO IT I SIMPLY GOT AN SMS SAYING THE PROBLEM HAS BEEN DELT WITH UHM I DONT THINK SO MY ACCOUNT STILL NOT CORRECTED......</p> <p>I SURELY HOPE THEY HAVE AN GOOD EXPLAINATION FOR THIS..... I WILL SIMPLY STOP MY DEBIT ORDER AND SEE WHERE THEY WILL GET THAT MONEY.... I WILL NOT PAY FOR SOMETHING I DO NOT USE......</p> <p>OHH AND BY THE WAY THESE DAYS THE LATEST EXCUSE IS IF YOUR MOBILE DATE IS ON AND YOU ARE IN A WIFI AREA THEY CHARGE YOU ALSO....... SO GUYS TAKE NOTE....</p> <p> </p> <p>AM I THE ONLY PERSON THAT HAS BEEN CHARGED ON AN INVOICE FROM THEM ONE AMOUNT YET PAID A DIFFERENT AMOUNT COMPLETELY..</p> <p>IF VODACOM DO RECTIFY THIS I WILL GIVE A BETTER RATE BUT UNTIL THAT TIME NO WAY..................</p>