1 reviews | Active since Aug 2017
Why am I being billed more for my contract
Very disappointed customer. I have contacted Vodacom several times to request manager or someone with authority to make contact with me to explain why I am paying more on a Top up contract. Since date no one got back to me as yet. I have been a loyal customer with Vodacom for over 10 years and I never skipped one payment and this is how they treat customers. VERY VERY DISAPPOINTED!!!! I have come to the decision that I will no longer continue business with Vodacom anymore. Will wait for my contract to expire and end my relationship with Vodacom
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Abubaker Sakildien,
Kindly note that we have received your posting.
We have noticed an earlier (related) posting that has not yet been resolved and to which priority will be given.
Regards,
UW
Dear Abubaker Sakildien,
Kindly note that we have received your posting.
We have noticed an earlier (related) posting that has not yet been resolved and to which priority will be given.
Regards,
UW