Why all the Delays, Pay for nothing?

<p>I recently changed bank accounts who informed me that they would transfer all my debit orders,</p> <p>this clearly did not happen. So despite not havingone of mydevises active for over 3 months due to a technical error in Vodacom. A consultant contacted me recently and promised to call back the following day. So i could prepare documents this did indeed not happen, a few days later i was contacted at a very bad time requested that the consultant call me in one hour, still no call! Subsequently my account got suspended. I went into the vodacom outlet to see the ammounts discussed where not correct, and told if i paid a new much larger amount they can activate me within 2 hours. more than 2 days later still disconected. Am i still wrong in believeing Vodacom tobe the most effiecent Cellular network or is change after more than 10years needed.</p>