WP
Wessel P

1 reviews | Active since Apr 2018

19 Apr 2018, 15:57

Why a contract if they change the terms without Aproval?

I don't understand why we need to sign a contract with Vodacom if they change the agreed amounts without my signature.

Once again the prices have increased R50 per month fromR400 to R450 mid contract. How is this acceptable practice. This keeps happening and they keep getting away with it because people cannot afford to go to court with this.

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Replies (1)
Vodacom
Vodacom's reply19 Apr 2018, 15:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team