JS
Jacobus S

1 reviews | Active since Aug 2012

04 May 2015, 13:14

Whos phone is this ?

Ok so today ram delivered a parcel that happens everyday I sight an the delivery person runs away before you open the box.<br> In the box there is an Samsung S3 mini seal already broken nothing else no invoice nothing. I phone Vodacom an spend 75 min on the call being transferred from person to person no one knows what to do and they just say phone Ram. Ram says phone Vodacom what now ? <br> Ram confirms it is a reorder from Vodacare number U796087.<br> This is starting to annoy me immensely as this is the 3rd blunder involving Vodacom in a month !!<br> Come pick up this phone or I will sell it to recover cost !

0
Replies (1)
Vodacom
Vodacom's reply04 May 2015, 16:11
Official
Hello van_straaten,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team